Terms & Conditions
Pricing
We reserve the right to alter prices as necessary and without notice. Carriage is charged on all orders unless otherwise stated.
International shipments:
The recipient of an international shipment may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. We are not prepared to falsify customs declarations regarding contents and value.
Postage and Carrier Charges
Parcels less than 2 kilos are dispatched worldwide through the Post Office, and the cost is assessed from the weight and volume of the packed parcel. Larger orders are dispatched by carrier. Most deliveries to UK mainland addresses are made within 2 working days, from the day of dispatch.
International orders are dispatched with TNT, DHL, FedEx or Parcelforce. The carrier's rate of charge is calculated on volumetric weight or actual weight, whichever is the greatest - this will include fuel supplement.
Returns Policy
If for any reason the goods do not meet your expectations, you may return them within 7 working days, unassembled and undamaged, quoting your invoice number, for a refund. You must arrange for and pay the cost of returning the goods to us. If you return goods yourself, we advise you to adequately insure the goods during the return journey. If you are unable to return the goods yourself, you must make them available for collection by us. The cost of this collection will be deducted from your refund. All products are checked on return to our warehouse.
Privacy Policy
We are committed to protecting your privacy and do not sell, trade or rent your personal information to others. We do not disclose any information you provide except where required by applicable laws, courts orders, or government regulations. Our website contains links to other websites. Please be aware that this Privacy Policy does not apply to those websites.
Copyright Restrictions
Commercial use or publication of all or any item displayed in our catalogue or website is strictly prohibited without prior authorization from Club 500 Slipway.
Governing Law
Any dispute shall be subject to the exclusive jurisdiction of the Courts of England and Wales. We reserve the right to change these Terms and Conditions at any time, without prior notice.